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BMW TechWorks Romania · Hybrid

IT Support Working Student

Who we are 

Everything at BMW TechWorks begins with passion. It transforms a job into a calling. It motivates us to continually reinvent mobility and bring new ideas to life and onto the roads. Passion for collaborative projects turns a team into a strong unit where every viewpoint is appreciated. 

Whatever you aspire to, at BMW TechWorks we live and breathe software and we offer a wide variety of departments and fields where you can share your professional passion with us. By delivering software all the way from the idea to the final product, we lead BMW into the future of digitalization and mobility. And this also means: 

  • We search for excellence 

  • We get involved 

  • We keep it simple 

  • We share trust 

Join BMW TechWorks on our journey of innovation and excellence as we redefine the future of motion, one product at a time. Our engineers are vital to the innovation and digitalization of BMW Group's driving machines, production, sales and banking processes, and you could be part of our evolving teams. 

What awaits you 

During this 6-month internship, you will be part of the IT Support team and contribute to daily operational activities, gaining hands-on experience with enterprise IT systems and end-user support.

Main responsibilities:

  • Provide first-level technical support (L1) for hardware, software, and network-related issues

  • Assist users with Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint)

  • Support user account management tasks (password resets, access requests, group memberships) in Entra ID (Azure AD)

  • Help with device setup and configuration (Windows laptops, MacBooks, mobile devices)

  • Assist in troubleshooting common IT issues (connectivity, applications, printing, etc.)

  • Support software installation and updates according to company standards

  • Contribute to IT asset management (inventory tracking, device lifecycle support)

  • Assist with Intune-related activities (basic device enrollment, policy checks, compliance status)

  • Document incidents, solutions, and internal procedures in the ticketing system

  • Collaborate with senior IT team members on ongoing projects and improvements

  • Participation in IT security and compliance initiatives (endpoint protection, access control)

  • Basic scripting or automation tasks (PowerShell – optional)

  • Supporting rollout of IT policies or tools (e.g., deployment via Intune)

  • Assisting in documentation creation (guides, internal knowledge base)

What should you bring along 

We are looking for a motivated candidate eager to learn and grow in an IT support environment.

Mandatory requirements:

  • University Degree in Computer Science, Information Technology, Engineering, or a related field (or currently enrolled)

  • 0–1 year of experience (internship experience or academic projects in IT is a plus)

  • Basic understanding of operating systems (Windows and/or macOS)

  • Basic knowledge of networking concepts (IP, DNS, connectivity troubleshooting)

  • Familiarity with Microsoft 365 is a plus

  • Excellent English verbal and written skills

  • Strong communication and customer-oriented mindset

  • Willingness to learn and adapt in a fast-paced environment

Nice to have:

  • German communication skills will be a plus

  • Basic knowledge of Entra ID / Active Directory

  • Exposure to Intune / device management tools

  • Basic scripting knowledge (PowerShell)

  • Understanding of IT security basics

What do we offer? 

  • Challenging projects with which we are shaping the mobility of tomorrow. 

  • Great team spirit within an international team 

  • State-of-the-art global IT landscape and processes 

  • 100% implementation of the Agile Working Model methodology 

  • Wide range of personal & professional development opportunities 

  • High level of job security 

  • Work-Life-Balance and flexible working hours. 

  • Dynamic and highly-motivating work environment 


You can find our Candidate Privacy Policy:
https://www.bmwtechworks.ro/en/policies/candidate-notice

Locations
BMW TechWorks Romania
Remote status
Hybrid
Picture of Dragos Aitonean
Contact Dragos Aitonean IT Recruiter

About BMW Techworks Romania

Join BMW TechWorks Romania and be part of the team redefining the future of motion, one product at a time.

Founded in 2024
Co-workers 700+
BMW TechWorks Romania · Hybrid

IT Support Working Student

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